{"id":7518,"date":"2026-08-17T10:09:25","date_gmt":"2026-08-17T08:09:25","guid":{"rendered":"https:\/\/mosertronik.com\/?page_id=7518"},"modified":"2026-08-24T13:42:39","modified_gmt":"2026-08-24T11:42:39","slug":"shipping-and-payment-information","status":"publish","type":"page","link":"https:\/\/mosertronik.com\/en\/versand-zahlungsinformation\/","title":{"rendered":"Delivery and payment information"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Shipping and payment information<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Here you will find a concise overview of the standard delivery costs and available payment options. Whether standard shipping, express delivery or international dispatch \u2013 we inform you transparently about all incurred costs. In addition, we offer you various secure payment methods so that you can order flexibly and conveniently.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Delivery information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We send parcels with GLS and Post, shipping costs are not included in the price. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Shipping costs and delivery information upon successful repair<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For standard repairs that were successfully carried out, standard shipping within Austria is \u20ac10.00. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Express delivery \u2013 only possible in Austria<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If express delivery is required, we can send parcels within Austria via Post-Express. A fee of \u20ac15.00 applies for this shipping method.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Delivery costs for shipments outside of Austria<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><\/td><td>Zone 1<\/td><td>Zone 2<\/td><td>Zone 3<\/td><td>Zone 4<\/td><td>Zone 5<\/td><td>Zone 6<\/td><td>Zone 7<\/td><td>Zone 8<\/td><\/tr><tr><td>up to 10kg<\/td><td>15,00\u20ac<\/td><td>16,00\u20ac<\/td><td>17,00\u20ac<\/td><td>20,00\u20ac<\/td><td>30,00\u20ac<\/td><td>35,00\u20ac<\/td><td>65,00\u20ac<\/td><td>110,00\u20ac<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">over 10kg: price upon request<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zones:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zone 1: Germany<\/li>\n\n\n\n<li>Zone 2: Hungary, Slovenia<\/li>\n\n\n\n<li>Zone 3: Benelux, the Czech Republic, Slovakia, Poland, Denmark, Liechtenstein<\/li>\n\n\n\n<li>Zone 4: France, Great Britain, Italy, Romania, Bulgaria, Croatia, Serbia, Monaco<\/li>\n\n\n\n<li>Zone 5: Finland, Sweden, Switzerland<\/li>\n\n\n\n<li>Zone 6: Estonia, Ireland, Latvia, Lithuania, Norway, Portugal, Spain<\/li>\n\n\n\n<li>Zone 7: Malta, Greece, Cyprus, Turkey<\/li>\n\n\n\n<li>Zone 8: Albania, Bosnia and Herzegovina, Faroe Islands, Iceland, Kosovo, Macedonia, Montenegro<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Different shipping costs for unperformed repairs<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If a repair could not be carried out or is not required, a flat-rate fee of \u20ac10.00 incl. VAT will be charged for return shipping. This covers the costs for packaging and handling. Shipping costs are not included in this.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Payment information and terms<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We offer the following payment methods. We reserve the right to adapt or change the information provided at any time and without notice.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Advance bank transfer<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once the repair is complete, we will send you the invoice via WhatsApp or email. Upon receiving confirmation of payment or once we can register the incoming payment, we can send your parcel back. This is the standard payment method for private customers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">On site<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Here you can pay by cash or with a debit card. For business customers, we also offer collection on invoice.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Buy on invoice<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We only offer this payment method to registered companies with a valid VAT number. When paying on invoice, the invoice will be sent back with the package. We are also happy to send the invoice by email. The payment term is 2 weeks and is payable without deduction of cash discount.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Further information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If anything is unclear or for further information, please feel free to contact us&nbsp;<a href=\"https:\/\/mosertronik.com\/en\/directions-contact\/\">contact<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>All information on shipping costs, delivery times and payment methods at Mosertronik \u2013 clearly explained for orders and repair services.<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7518","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mosertronik.com\/en\/wp-json\/wp\/v2\/pages\/7518","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mosertronik.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mosertronik.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mosertronik.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/mosertronik.com\/en\/wp-json\/wp\/v2\/comments?post=7518"}],"version-history":[{"count":23,"href":"https:\/\/mosertronik.com\/en\/wp-json\/wp\/v2\/pages\/7518\/revisions"}],"predecessor-version":[{"id":7840,"href":"https:\/\/mosertronik.com\/en\/wp-json\/wp\/v2\/pages\/7518\/revisions\/7840"}],"wp:attachment":[{"href":"https:\/\/mosertronik.com\/en\/wp-json\/wp\/v2\/media?parent=7518"}],"curies":[{"name":"WP","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}